Privacy Policy

1. Introduction

UpNana is committed to protecting the privacy and security of its users. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website at https://upnana.com.

2. Information We Collect

Below is a comprehensive list of instances when UpNana collects personal information, the purpose for which the information is collected, and the types of personal information collected:

a. When you visit our website, we collect certain information about your use of the website, including your IP address, browser type, and device type. This information is collected for the purpose of improving our website and analyzing how visitors use it.

b. When you create an account with us, we collect personal information such as your name, email address, and any other information you provide to us. This information is collected for the purpose of providing you with access to our website and services, as well as communicating with you about your account.

c. When you subscribe to our newsletter, we collect your email address. This information is collected for the purpose of providing you with news and updates about our website and services.

d. When you contact us, we may collect personal information such as your name and email address, as well as any other information you provide to us. This information is collected for the purpose of responding to your inquiry or providing you with support.

We do not sell or rent your personal information to any third parties. We may disclose your personal information to our service providers or affiliates who assist us in providing our services, but only to the extent necessary to provide those services.

3. Use of Your Personal Information

We use your personal information to provide you with the best possible experience on our website, to communicate with you, and to improve our website. Specifically, we use your personal information for the following purposes:

  • To personalize your experience on our website
  • To communicate with you about our products and services
  • To provide customer support
  • To improve our website and the products and services we offer

4. Sharing Your Personal Information

We may share your personal information with third-party service providers who help us provide our website and services. For example, we may share your information with our website hosting provider, email marketing provider, or payment processor.

We may also share your personal information with our partners, advertisers, or other third parties for marketing or promotional purposes, but only with your explicit consent.

5. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, and you provide it to us at your own risk.

We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, availability, and resilience of our processing systems and services. If we become aware of a data breach that compromises the security of your personal information, we will promptly notify you as required by law.

6. Your Rights

You are entitled to exercise your data protection rights regarding your personal information under applicable data protection laws. These rights may include the right to access, rectify, erase, restrict processing, object to processing, and the right to data portability.

You may access, correct, or delete your personal information by logging into your account or by contacting our data protection officer at the contact information provided below. Please note that we may require additional information to verify your identity before responding to your request.

You also have the right to opt-out of receiving marketing communications from us. You may do so by following the unsubscribe instructions provided in the emails you receive from us.

Please note that some of these rights may be limited or restricted by law, and we may not always be able to comply with your request. We will notify you if your request cannot be fulfilled and provide the reason why.

For any inquiries regarding your data protection rights or to exercise your rights, please contact us at support@upnana.com.

7. Children’s Privacy

Our website is intended for users who are 16 years of age or older. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take reasonable steps to promptly delete such information from our records. If you believe that we may have collected personal information from someone under the age of 16, please contact us immediately so that we can take appropriate measures to investigate and address the issue.

8. Changes to this Privacy Policy

At UpNana, we reserve the right to modify or update our Privacy Policy at any time and without prior notice. The updated version of our Privacy Policy will be published on our website and will indicate the date of the last update at the top of the page. It is your responsibility to review the Privacy Policy periodically to ensure that you are aware of any changes.

Your continued use of our website after any changes to our Privacy Policy indicates your acceptance of the updated terms. If you do not agree with any changes made to the Privacy Policy, you must discontinue your use of our website. It is recommended that you regularly review our Privacy Policy to stay informed of our information practices and any changes made to it.

By using our website, you agree to be bound by the Privacy Policy in effect at the time of your use.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at support@upnana.com.